Assurant Mobile Device Protection

Better subscriber experiences with innovative device protection

Higher NPS. Happier Connected Customers.

Mobile devices are the lynchpins in the connected ecosystem. They connect your customers to almost every other piece of smart technology in their homes and cars, and they act as day-to-day communication systems for work, social networking, and information sharing.

When a smartphone is broken, damaged, or lost, the importance of a premium customer experience can’t be overestimated.

Assurant’s mobile device protection program is designed to deliver superior repair and replacement results quickly to keep your customers connected to their daily lives. As the only vertically integrated provider that owns and integrates every stage of the device lifecycle, we deliver a seamless experience with dynamic claims fulfillment, award-winning customer service, and advanced diagnostic tech support.  

Your customers get back up and running faster, more conveniently, and without hassle. The result? Improved upgrade rates and revenue for you, and a world-class experience for your customers.

Icon showing a person in front of a globe

A seamless customer experience

Icon of a bar chart with a trend line

Improved revenue and cost structure

Icon of a spinning wheel

Increased transparency and control

Assurant Protect Select

Today’s consumers want customization and flexibility – and that applies to their device protection plan, too. Our research shows that flexibility increases both purchase intent and persistency.

Trust Assurant’s Mobile Protection Program

Choosing the right protection partner can give your business a competitive advantage, improving your customer experience and revenue.

  • 1st to offer

    a mobile device protection product in the U.S.

  • 1st to bundle

    financing, trade-in/upgrade, and device protection solutions in several global markets

  • 300M+

    customers supported worldwide

  • 61 million

    mobile devices connected and protected

  • 8 of the top 10

    telecommunications companies partner with us

  • 35 years’ experience

    protecting mobile customers

  • 1st to offer
  • 1st to bundle
  • 300M+
  • 61 million
  • 8 of the top 10
  • 35 years’ experience

What Mobile Customers Say About Assurant

From cracked screens to lost devices, we help your customers repair or replace their mobile phones quickly and without any hassle so they can get on with their lives. Take it from them.

Advanced Diagnostic Tech Support and Dynamic Claims Fulfillment

Device protection is the piece of the puzzle that reassures customers their investments are safeguarded. But they also need other types of support, from device set-up and data transfer to fast and reliable claims fulfillment. Mobile carriers that partner with Assurant have a competitive edge at every part of the consumer lifecycle.

a person sitting in a chair

Mobile Tech Support

Explore advanced diagnostic experts from Assurant’s Personal Tech Pro team and self-service options in our Pocket Geek Mobile application.
Mobile Tech Support
a person lying on the ground with headphones on and a cell phone

Dynamic Claims Fulfillment

We combine industry-leading dynamic claims management with best-in-class risk mitigation to deliver unparalleled experiences for your customers.

Dynamic Claims Fulfillment

Latest Mobile Insights

Case Study
diagram

Mobile and the Connected World

Data Analytics & Digital Testing Yield Increased Renewal Rates

See how Assurant’s data modeling and testing increased renewal response by 157% for a major retailer

Read the Case Study
Infographic
diagram, logo, company name

Mobile and the Connected World

Q4 and 2024 Mobile Trade-In and Upgrade Industry Trends Report

The Q4 Mobile Device Trade-In and Upgrade Industry Trends Report shows a 7% increase in trade-in returns, totaling $1.7 billion. The 2024 report highlights a 5% rise in payouts, reaching $4.5 billion.

Download the Infographics
Article
a man looking at a screen

Mobile and the Connected World

How Technology Is Shaping Consumer Behavior: Trends You Can't Afford to Ignore

Discover trends in technology dependence, generational attitudes, and the challenges and benefits of AI adoption.

Read Article

Talk to an Assurant Mobile Expert

Speak with Sales

Inquiry Type is required
First Name is required First Name field must be less than 255 characters Invalid format
Last Name is required Last Name field must be less than 255 characters Invalid format
Company is required Company field must be less than 255 characters Invalid format
Email is required Email field must be less than 150 characters Invalid format
Phone Number is required Business Phone field must be less than 255 characters Invalid format
Comments is required Comments field must be less than 255 characters Invalid format
Country is required