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Topic: Consumer Tech Frustrations

Article
A man kneeling in front of a row of washing machines inside a retail environment, talking with a female sales associate who is pointing out a specific feature on the machine.

4 strategies to maximize retail protection program revenue

Discover 4 proven strategies to increase attach rates, drive revenue, and build customer loyalty through optimized retail protection programs.

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Article
a person with the hand up

The Tech Sentiment Index: Understanding consumer tech attitudes

Discover what the Tech Sentiment Index reveals about consumer trust, AI, affordability, and how to build more human-centric tech experiences.

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Article
diagram

The 4 tech personas every marketer should know

Explore four tech personas and learn how to build trust, tailor messaging, and drive adoption in a rapidly evolving digital landscape.

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Article
a man in a white hat and purple shirt holding a phone

Protecting data privacy during phone repairs: Why it matters

Learn how to protect customer data during phone repairs while building trust and transparency in your service offerings.

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Article
A consumer stands at the counter at an Assurant Authorized Repair Center location, preparing to hand their mobile device to a certified technician for their guaranteed repair appointment.

Could AI Be the Secret to Better Mobile Repairs?

Discover how Assurant’s Authorized Repair Network uses personalized service and AI-driven Dynamic Fulfillment to increase mobile repair customer satisfaction.

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Article
a collage of a man's face

Is Hyper-Personalization the Future of Customer Experience?

How can tailoring unique customer journeys improve mobile customer experience, leading to higher engagement, stronger brand loyalty, and increased revenue?

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