Mobile and the Connected World
Protecting data privacy during phone repairs: Why it matters
Learn how to protect customer data during phone repairs while building trust and transparency in your service offerings.
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Mobile and the Connected World
Could AI Be the Secret to Better Mobile Repairs?
Discover how Assurant’s Authorized Repair Network uses personalized service and AI-driven Dynamic Fulfillment to increase mobile repair customer satisfaction.
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Mobile and the Connected World
Is Hyper-Personalization the Future of Customer Experience?
How can tailoring unique customer journeys improve mobile customer experience, leading to higher engagement, stronger brand loyalty, and increased revenue?
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Mobile and the Connected World
How Technology Is Shaping Consumer Behavior: Trends You Can't Afford to Ignore
Discover trends in technology dependence, generational attitudes, and the challenges and benefits of AI adoption.
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Mobile and the Connected World
Building Trust in Enterprise AI: a Human-Centric Approach
The best way for companies to use enterprise AI technology is by combining it with human expertise to deliver an exceptional consumer experience.
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Mobile and the Connected World
Corporate Life Hack: Use Generative AI and Machine Learning to Prioritize Human Connections
If human connection and AI or machine learning sound like oxymorons to you, you’re not alone. Here are three shifts in consumer expectations and the results we’ve seen while integrating generative AI (gen AI) and machine learning to meet new expectations.