For complicated claims, an on-site physical inspection is ideal. Yet, third-party inspector services are time-consuming, and can delay claims decisions and keep consumers waiting. But, routine claims are great candidates or virtual inspections.
Assurant Virtual Inspection is an easy-to-use web-based solution that can maximize fraud prevention, speed-up the claims process and improve customer satisfaction because there's no need to wait on an inspector.
On the app or on the web, all you need is a good internet connection and a smartphone or tablet.
Maximize fraud prevention
Identify unethical practices before they have a negative impact on your business.
Speed up the claims process
Minimize the need for on-site inspections and manual paperwork.
Improve your customer satisfaction
Make customers happier by returning their vehicles sooner.
Request
Adjudicator sends photo or video request to repair shop.
Receive
Repair shop sends photos or video to adjudicator.
Review
Adjudicator reviews information.
Approve
Adjudicator approves or denies the claim.
