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Assurant Virtual Inspection
An Assurant TPA Product
![Car Mechanic A mechanic dressed in blue checking the car engine and holding an ipad](/images/assurant/aiz/photos/vehicle/virtual-inspection-image.jpeg?sfvrsn=302d4a05_4)
For complicated claims, an on-site physical inspection is ideal. Yet, third-party inspector services are time-consuming, and can delay claims decisions and keep consumers waiting. But, routine claims are great candidates or virtual inspections.
Assurant Virtual Inspection is an easy-to-use web-based solution that can maximize fraud prevention, speed-up the claims process and improve customer satisfaction because there's no need to wait on an inspector.
On the app or on the web, all you need is a good internet connection and a smartphone or tablet.
Better Routine Claims Inspections Start Here
Assurant Virtual Inspection can be white-labeled and used as a stand-alone solution or integrated with your claims system. It requires:
- NO upfront investment
- NO complex technology
- NO waiting period to see real results
Benefits of Virtual Inspection
![Shield Icon Blue and orange icon of a shied with a checkmark](/images/assurant/aiz/icons/vehicle/maximize_icon.png?sfvrsn=b6a34905_2)
Maximize fraud prevention
![Timer Icon Blue and orange icon of a timer](/images/assurant/aiz/icons/vehicle/speed_icon.png?sfvrsn=52a34905_2)
Speed up the claims process
![Star Icon Blue and orange icon of a star with a checkmark](https://cdn-acomprod.azureedge.net/sitefinity-resources/images/assurant/aiz/icons/vehicle/improve_icon.png?sfvrsn=7ea34905_2)
Improve your customer satisfaction
How Our Virtual Inspection Process Works
![Step 1 Virtual Inspection Step 1](https://cdn-acomprod.azureedge.net/sitefinity-resources/images/assurant/nextgen/step-1.png?sfvrsn=446e9304_0)
Request
Adjudicator sends photo or video request to repair shop.
![Step 2 Virtual Inspection Step 2](https://cdn-acomprod.azureedge.net/sitefinity-resources/images/assurant/nextgen/step-2.png?sfvrsn=906f9304_0)
Receive
Repair shop sends photos or video to adjudicator.
![Step 3 Virtual Inspection Step 3](https://cdn-acomprod.azureedge.net/sitefinity-resources/images/assurant/nextgen/step-3.png?sfvrsn=1f6f9304_0)
Review
Adjudicator reviews information.
![Step 4 Virtual Inspection Step 4](https://cdn-acomprod.azureedge.net/sitefinity-resources/images/assurant/nextgen/step-4.png?sfvrsn=3a6f9304_0)
Approve
Adjudicator approves or denies the claim.
![600x400connected_car_interior Front Interior of a car with graphics indicating a connected car](/images/assurant/aiz/photos/vehicle/600x400connected_car_interior.jpg?sfvrsn=d76a5d05_0)
Ready to learn more about Assurant Virtual Training?
Our team of experts are here to help answer any questions.