NEW YORK, Oct. 31, 2018 — Assurant, Inc. (NYSE: AIZ), a global provider of risk management solutions, today announced its continued partnership with KDDI Corporation (Makoto Takahashi, President, Representative Director of KDDI Corporation), a global Fortune 500 company. For their customers purchasing new Apple devices, KDDI will offer a new enhanced mobile device support program for Apple customers. Japanese mobile users have a high level of awareness towards protection services, making Japan the second largest global mobile protection market.
The new program is called “Damage and Loss Support with AppleCare Services” and is available to all customers who purchase a qualifying new Apple device. This program includes four years of coverage for mechanical breakdown and accidental damage service, offering customers quality service and support from the date of purchase. In addition, it offers a comprehensive loss and theft service that replaces the customer’s phone with an Apple certified device, with the availability of a next day replacement service (excluding remote areas).
“Damage and Loss Support with AppleCare Services” will be available to consumers via au shops and retail stores nationwide as well as via KDDI’s online channel.
Moreover, customers who subscribe to KDDI’s “Upgrade Program” will have an additional benefit of being able to upgrade their damaged device at any au shop.
“We are proud to partner with KDDI Corporation, building on our relationship that started in September 2017, for the launch of “Damage and Loss Support with AppleCare Services”. This enhanced support program, provides an innovative solution that not only addresses KDDI Corporation’s customers’ unique needs but also delivers an improved customer experience,” said Keith Meier, president, International at Assurant. “As a leading provider of mobile device protection and service programs, we are delighted that through our relationship with KDDI we are bringing our global expertise, flexibility and tailored approach to KDDI Corporation’s customers.”
About Assurant
Assurant, Inc. (NYSE: AIZ) is a global provider of risk management solutions, protecting where consumers live and the goods they buy. A Fortune 500 company, Assurant focuses on the housing and lifestyle markets, and is among the market leaders in mobile device protection and related services; extended service contracts; vehicle protection products; pre-funded funeral insurance; renters insurance; and lender-placed homeowners insurance. Assurant has a market presence in 21 countries, while its Assurant Foundation works to support and improve communities. Learn more at assurant.com or on Twitter @AssurantNews.
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