New protection plan for all eBay shoppers buying auto parts and accessories
SAN JOSE, Calif. (August 24, 2015) – eBay Motors, a leading vehicle, parts and accessories destination, in partnership with Assurant Solutions, a provider of specialty protection products and services, today announced that eBay will be offering all US buyers access to participate in the Assurant Protection Plan. Through the plan, eBay Motors shoppers can purchase extended service contracts on new, used, and refurbished automotive parts and accessories.
“At eBay, our customers are top of mind, and we are continually looking for ways to help improve the buying and selling process on eBay,” said Sree Menon, general manager, eBay Motors. “When shopping for auto parts & accessories, we’ve found that online shoppers are looking for warranties and guarantees, which will enable them to shop with a higher level of confidence. In partnership with Assurant Solutions, we’re giving customer's peace of mind when shopping on eBay for parts & accessories – regardless if it’s a new or used item. Coupled with our current Vehicle Protection Program, customers will now have an extra layer of protection to facilitate worry-free shopping.”
The Assurant Protection Plan on eBay Motors will offer the following:
- Extended service contracts for new and used parts and accessories, such as stereos, GPS systems and tools
- Protection for one-to-two years for new auto parts, tools and electronic components against mechanical and electrical failures
- Protection for six months to one-year for used and refurbished auto parts, tools and electronic components against mechanical and electrical failures
- No deductibles or hidden fees
- An on-demand online claims submission
- Anytime cancellation – including a full refund within the first 30 days
“As one of the world’s premier online retailers, eBay is always searching for new and better ways to strengthen trust and inspire confidence among their customers,” said Manny Becerra, president, Connected Living, Assurant Solutions. “By developing customer-focused protection programs and delivering a premier customer experience, we will do just that while increasing lifetime value for eBay.”
eBay Motors is dedicated to being the leading vehicle, parts and accessories destination, where shoppers can discover and purchase virtually any vehicle they want or parts that they need to modify, repair and personalize their rides. At any given time on eBay Motors, there are approximately 49 Million parts and accessories available for sale – and, three parts or accessories are sold every one second.
For more information on eBay Motors and the Assurant Protection Program, please visit http://ebay.com/buyerprotection/assurant.html.
About eBay Motors
eBay Motors (www.ebaymotors.com), a part of eBay, one of the world’s largest marketplaces for buying and selling all things automotive. The site offers everyday cars for everyday drivers, as well as collector cars, motorcycles, auto parts and accessories. eBay Motors is consistently ranked the No. 1 automotive site on the Web by Nielsen//NetRatings.
About Assurant Solutions
Assurant Solutions has a proud history of protecting consumer finances, possessions and peace of mind. Today, Assurant Solutions is a global leader in keeping consumers connected to their digital lives. With operations in 24 locations and 13 countries, the company’s global team of 5,000 employees are dedicated to delivering the best customer service experience anywhere in the world. That’s why industry leading mobile carriers, manufacturers, retailers, financial institutions, vehicle dealers and funeral homes choose to partner with Assurant Solutions. From mobile devices to major appliances, from cars to computers, Assurant Solutions helps protect what matters most. Assurant Solutions is a great place to work with an award-winning culture valuing leadership and innovation. Visit us at assurantsolutions.com, follow us on Twitter @AssurantMatters or like us on Facebook.
Assurant Solutions is a part of Assurant, Inc. (NYSE: AIZ), a global provider of specialty protection products and related services. With approximately $30 billion in assets and $8 billion in annual revenue, Assurant is a Fortune 500 company and operates through three business segments: Assurant Solutions, Assurant Specialty Property and Assurant Employee Benefits. Through the Assurant Foundation, established more than 30 years ago, the company and its employees are dedicated to supporting and partnering with organizations that improve communities. Visit us at assurant.com and follow us on Twitter @AssurantNews.
Media Contacts:
Kari Ramirez
eBay
[email protected]
Jennifer Lee
Airfoil, on behalf of eBay
(248) 304-1423
[email protected]
Andy Mus
Assurant Solutions
(770) 763-1694
[email protected]